Privacy Policy
Last updated: 27 August 2026
Who we are
Eamonn O’Keefe, trading as O’Keeffe Renovations, is responsible for the personal information described in this policy.
Address: Ballyengland, Askeaton, Co. Limerick, Ireland
Email: info@okeefferenovations.ie
Phone: 085 187 0113
This policy covers our website, customer enquiries and information used to quote for and provide renovation services.
Information we collect
When you contact us through our website form, email, phone or WhatsApp, we collect the details you provide. These may include your name, email address, phone number, project location, photographs, project requirements and correspondence.
If you become a customer, we also keep information needed to organise the work, issue invoices and record payments.
Our website and its service providers may process technical information such as IP addresses, browser and device details, website activity and cookie-consent choices.
Please do not include unnecessary sensitive or medical information in your enquiry.
Why we use your information
We use your information to respond to enquiries, assess proposed work, arrange site visits, prepare quotations, provide agreed services and coordinate relevant trades and suppliers.
Processing for quotations and agreed work is necessary to take steps at your request before entering a contract or to fulfil that contract.
We also process information to comply with accounting and tax obligations. We rely on legitimate interests to manage general correspondence, secure our website, prevent misuse and handle complaints or legal claims.
Where consent is required for optional cookies or similar technologies, we rely on your consent.
Providing enquiry information is voluntary, but without sufficient contact and project details we may be unable to respond or prepare a quotation.
We do not send promotional emails using enquiry details, and we do not sell personal information.
Who we share information with
We use Wix for website hosting, forms and enquiry management, Google Workspace for business email, and Usercentrics for cookie-consent management.
We may share relevant details with tradespeople and suppliers where necessary to assess or carry out your project, and with accountants, insurers or legal advisers where required.
Information may also be disclosed to authorities where legally required. We limit sharing to what is needed for the relevant purpose.
If you choose to contact us through WhatsApp, that service also processes information under its own privacy policy.
International processing
Some technology providers may process information outside the European Economic Area.
Where applicable, transfers must be covered by an approved safeguard, such as a European Commission adequacy decision or Standard Contractual Clauses. We remain responsible for choosing appropriate providers and safeguards for information processed on our behalf.
Contact us if you would like information about the safeguards relevant to your data.
How long we keep information
We keep information for the period needed to handle your enquiry, provide agreed services and meet relevant business and legal obligations.
Retention depends on whether an enquiry remains active, whether work proceeds, applicable accounting and tax requirements, and whether records are needed for warranties, complaints or legal claims.
Information that is no longer required will be deleted or anonymised.
Cookies and privacy choices
Our website uses cookies and similar technologies. Some support essential functions, security and the recording of privacy preferences.
The Usercentrics consent panel provides information about the services and technologies identified on the website and allows you to manage optional categories.
You can reject optional cookies or change your choices using the website’s privacy controls. Withdrawing consent does not affect processing that took place lawfully before withdrawal.
Browser settings also allow you to manage cookies. Blocking essential cookies may affect website functionality.
We will update this policy and the relevant consent information if our use of analytics or advertising technologies changes.
Your rights
Depending on the circumstances, you can request access to your information, correction of inaccurate information, deletion, restriction of processing or transfer of eligible information. You may also object to processing based on legitimate interests.
Where processing depends on consent, you can withdraw that consent at any time.
To exercise your rights, contact info@okeefferenovations.ie. We may request reasonable information to verify your identity.
You can also complain to Ireland’s Data Protection Commission at https://www.dataprotection.ie/.
Changes to this policy
We may update this policy when our services, website or information-handling practices change. The revision date above identifies the latest version.